CCIE Collaboration 3.1 Study Kit

Introducing the Cisco CCIE Collaboration Training Video, your ultimate companion in mastering the intricacies of advanced collaboration technologies. This comprehensive study kit is carefully designed to help aspiring IT professionals and seasoned network engineers alike to enhance their skills and achieve the prestigious Cisco Certified Internetwork Expert (CCIE) Collaboration certification.

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Course Outline
  1. Chapter 1.1 - Cisco Collaboration Solutions Architecture - Overview
  2. Chapter 1.2 - Cisco Collaboration Solutions Architecture - Deployment and Licenses
  3. Chapter 1.3 - Cisco Collaboration Solutions Architecture - High Availability and Redundancy
  4. Chapter 1.4 - Cisco Collaboration Solutions Architecture - Certificates
  5. Chapter 1.5 - Cisco Collaboration Solutions Architecture - Disaster Recovery and Backup
  6. Chapter 1.6 - Cisco Collaboration Solutions Architecture - IP Network Protocols
  7. Chapter 1.7 - Cisco Collaboration Solutions Architecture - Overview of Codecs
  8. Chapter 2.1 - Exploring Call Signaling over IP Network - Phone Bootup and On Cluster Call
  9. Chapter 2.2 - Exploring Call Signaling over IP Network - Phone Initialization and SIP Signals
  10. Chapter 3.1 - Integrating Cisco Unified Communications Manager LDAP - Overview
  11. Chapter 3.2 - Integrating Cisco Unified Communications Manager LDAP - Synchronization and Authentication
  12. Chapter 3.3 - Integrating Cisco Unified Communications Manager LDAP - Access Control Grup
  13. Chapter 3.4 - Integrating Cisco Unified Communications Manager LDAP - Feature Group Template
  14. Chapter 4.1 - Implementing Cisco Unified Communications Manager Provisioning Features - Manual and Auto Registration
  15. Chapter 4.2 - Implementing Cisco Unified Communications Manager Provisioning Features - Bulk Administration Tools
  16. Chapter 4.3 - Implementing Cisco Unified Communications Manager Provisioning Features - Self Provision Part 1
  17. Chapter 5.0 - Exploring Codecs
  18. Chapter 6.1 - Describing Dial Plans and Endpoint Addressing - Overview
  19. Chapter 6.2 - Describing Dial Plans and Endpoint Addressing - Endpoint Addressing
  20. Chapter 6.3 - Describing Dial Plans and Endpoint Addressing - Call Routing Process and Logic
  21. Chapter 6.4 - Describing Dial Plans and Endpoint Addressing - Addressing Method
  22. Chapter 6.5 - Describing Dial Plans and Endpoint Addressing - Variable Length Dialing and Urgent Priority
  23. Chapter 7.0 - Implementing MGCP Gateways
  24. Chapter 8.0 - Implementing Voice Gateways
  25. Chapter 9.0 - Configuring Calling Privileges in Cisco Unified Communications Manager
  26. Chapter 10 - Implementing Toll Fraud Prevention
  27. Chapter 11 - Implementing and Troubleshooting Media Resources in Cisco Unified Communications Manager Part 1
  28. Chapter 11 - Implementing and Troubleshooting Media Resources in Cisco Unified Communications Manager Part 2
  29. Chapter 11 - Implementing and Troubleshooting Media Resources in Cisco Unified Communications Manager Part 3
  30. Chapter 11 - Implementing and Troubleshooting Media Resources in Cisco Unified Communications Manager Part 4
  31. Chapter 12 - Describing Cisco Instant Messaging and Presence
  32. Chapter 13 - Enabling Cisco Jabber in Cisco Unified IM and Presence
  33. Chapter 14 - Configuring Cisco Unity Connection Integration
  34. Chapter 15 - Configuring Cisco Unity Connection Call Handlers
  35. Chapter 16 - Describing Collaboration Edge Architecture - Part 1 - Lab
  36. Chapter 16 - Describing Collaboration Edge Architecture - Part 1 - Lecture
  37. Chapter 17 - Analyzing Quality Issues in Converged Networks
  38. Chapter 18 - Defining QoS and QoS Models - Part 1
  39. Chapter 18 - Defining QoS and QoS Models - Part 2



  1. Chapter 1.1 - Overview of Unity Connection and Integration of Unity Connection
  2. Chapter 1.2 - Configuring Cisco Unity Connection Integration
  3. Chapter 1.3 - Cisco Unity Connection Clustering
  4. Chapter 1.4 - Cisco Unity Connection Deployment and Networking
  5. Chapter 3.0 - Troubleshooting Cisco Unity Connection
  6. Chapter 4.0 - Configuring and Troubleshooting Cisco Unity Express
  7. Chapter 5.1 Overview and Configuring SSO Archiecture
  8. Chapter 5.2 - Overview of SSO Component
  9. Chapter 6.1 - Cisco Unified Communications Manager IM and Presence and Cisco Jabber Integration Overview
  10. Chapter 6.2 - Cisco Unified IM and Presence - Jabber Deployment Options
  11. Chapter 7.1 - Cisco Jabber Customization Overview
  12. Chapter 7.3 - Cisco Unified IM and Presence Jabber Custom Configuration Files
  13. Chapter 7.4 - Cisco Unified IM and presence - Apple Push Notification Service
  14. Chapter 8.0 - Configuring Cisco Unified Communications Manager IM and Presence Service Compliance and Message Archiving
  15. Chapter 9.0 - Troubleshooting Cisco Unified Communications Manager IM and Presence Service
  16. Chapter 10 - Integrating Cisco Unified Attendant Console Advanced
  17. Chapter 11 - Implementing Call Recording and Monitoring

  1. Chapter 1 - Describing Cisco Conferencing Architecture - Part 1
  2. Chapter 1 - Describing Cisco Conferencing Architecture - Part 2
  3. Chapter 2.0 - Configuring a Single Combined Deployment - Part 1
  4. Chapter 2.0 - Configuring a Single Combined Deployment - Part 2
  5. Chapter 3.0 - Installing Cisco Meeting Server
  6. Chapter 4.0 - Using APIs with Cisco Meeting Server
  7. Chapter 5.0 - Configuring a Cisco Meeting Server Scalable and Resilient Deployment
  8. Chapter 6.0 - Configuring B2B and WebRTC Firewall Traversal Connectivity for Cisco Meeting Server - Part 1
  9. Chapter 6.0 - Configuring B2B and WebRTC Firewall Traversal Connectivity for Cisco Meeting Server - Part 2
  10. Chapter 7.0 - Configuring Recording and Streaming with Cisco Meeting Server
  11. Chapter 8.0 - Troubleshooting Cisco Meeting Server
  12. Chapter 9.0 - Integrating Cisco Meeting Server with Cisco Unified CM
  13. Chapter 10.0 - Integrating Cisco Meeting Server with Microsoft Skype for Business
  14. Chapter 11.0 - Installing and Operating Cisco TMS and Cisco TMSXE
  15. Chapter 12.0 - Installing and Integrating Cisco Meeting Management


  • 1.0 Analyzing and Troubleshooting Signaling and Media Protocols - Introduction Part 1
  • 1.0 Analyzing and Troubleshooting Signaling and Media Protocols - Introduction Part 2
  • 2.1 Implementing Cisco Unified CM Supplemental Services
  • 2.1 Implementing Cisco Unified CM Supplemental Services Call Park and Directed Call Park
  • 2.1 Implementing Cisco Unified CM Supplemental Services Call Park and Directed Call Pickup
  • 2.1 Implementing Cisco Unified CM Supplemental Services Meet Me and Time of Day Routing
  • 3.0 Implementing Call Coverage in Cisco Unified Communications Manager
  • 4.0 - Configuring and Troubleshooting Cisco Unified Communications Manager Device Mobility
  • 6.0 Configuring and Troubleshooting Cisco Unified CM Unified Mobility
  • 6.1 Configuring and Troubleshooting Cisco Unified CM Unified Mobility Consideration
  • 7.0 - Implementing Globalized Call Routing - Overview of E164 and Overlapping Numbers
  • 8.0 - Implementing Globalized Call Routing - Implementing Globalized Number Plan Overview
  • 9.1 - Implementing Remote Site Survivability Overview
  • 10.0 - Implementing Call Admission Control in Cisco Unified Communications Manager
  • 11.0 - Implementing URI Calling in Cisco Unified Communications Manager Part 1
  • 11.0 - Implementing URI Calling in Cisco Unified Communications Manager Part 2
  • 12.0 - Troubleshooting Multisite Cisco Unified Communications Manager Deployments
  • 13.0 - Examining Global Dial Plan Replication
  • 14.0 - Configuring and Troubleshooting Cisco Unified Border Element

  • Chapter 1.1 - Architecture of WebEx Calling
  • Chapter 1.2 - Overview of WebEx Dial Plan Part 1
  • Chapter 1.2 - Overview of WebEx Dial Plan On Premises Trunk Part 2
  • Chapter 1.2 - Overview of WebEx Dial Plan Part 3
  • Chapter 1.2 - Overview of WebEx Dial Plan Part 4
  • Chapter 2.0 - Chapter 2 - WebEx PSTN Overview
  • Chapter 3.0 - WebEx User and Feature Provisioning
  • Chapter 4.0 - WebEx Phone Deployment
  • Chapter 5.0 - Overview of Dial Plan, Gateways and Trunk Part 1
  • Chapter 5.0 - Overview of Dial Plan, Gateways and Trunk Part 2
  • Chapter 5.0 - Overview of Dial Plan, Gateways and Trunk Part 3
  • Chapter 6.0 - Deploying vCUBE on Amazon AWS
  • Chapter 7.0 - Detailed WebEx Patterns and pattern matching
  • Chapter 8.0 - Detailed WebEx Call Routing Overview
  • Chapter 9.0 - Cisco WebEx Local Gateway Overview
  • Chapter 10.0 - Cisco WebEx Local Gateway Outbound Proxy
  • Chapter 11.0 - Cisco WebEx Local Gateway Single Dial Peer
  • Chapter 12.0 - Cisco WebEx Local Gateway Caller ID handling
  • Chapter 13.0 - Cisco WebEx Local Gateway Troubleshooting
  • Chapter 14.0 - Overview of Cisco WebEx Control Hub
  • Chapter 15.0 - Deploying Cisco CUBE HA with Redundancy Group
  • Chapter 16.0 - Deploying Local Gateway and vCube to register with WebEx Calling SBC
  • Chapter 17.0 - Configuring SIP Profile for Cisco WebEx Calling
  • Chapter 18.0 - Configuring Call routing to make outbound PSTN calls using Webex calling
  • Chapter 19.0 - Initual Setup for WebEx Calling PSTN and Main Number
  • Chapter 20.0 - Enabling WebEx Calling User with settings
  • Chapter 21.0 - Configuring Device for Cisco WebEx Users
  • Chapter 22.0 - Adding Multiple Devices using Bulk Activation Code
  • Chapter 23.0 - Creating Queue with Agent in WebEx Calling Part 2
  • Chapter 24.0 - Creating Queue with Agent in WebEx Calling
  • Chapter 25.0 - Call park extension and Call Park Group in WebEx Calling
  • Chapter 26.0 - Creating Auto Attendant, Hunt group and Voicemail Group for WebEx Calling User
  • Chapter 27.0 - Configuring WebEx Calling Internal Dial Plan in multiple location


  • CCIE Collaboration Workbook
  • WebEx Calling Workbook
  • WebEx Contact Center Workbook



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