Genesys Contact Center (self study kit)

Genesys Cloud CX: Contact Center Administration introduces the fundamental concepts and major components associated with the Contact Center feature set of the Genesys Cloud platform. The course also provides an overview to the Genesys Cloud CX interface and presents scenarios to facilitate your understanding of the administration of a contact cente

Package Includes:

  • Genesys Cloud CX Implementation
  • Genesys Cloud Contact Center Administration
  • Genesys Cloud Architect & Introduction to Scripting
  • 80 Hours of Demo Lab Access & 25 Hours of Live Lab Access
  • Unlimited Updates
  • 2 Years Access

Price - $899

Genesys Contact Center Training

5 Days Live Instructor-led

Genesys Cloud CX: Contact Center Administration introduces the fundamental concepts and major components associated with the Contact Center feature set of the Genesys Cloud platform. The course also provides an overview to the Genesys Cloud CX interface and presents scenarios to facilitate your understanding of the administration of a contact center. ​  

What is include:

  • 5 Days Instructor-led Training - Online or In-Person
  • 25 Hours of Additional Lab Access
  • 100+ Video Lab/Lectures e-Learning
  • Retake Course For 2 Years for FREE
  • Workbook and Lab Guide

Price - Contact us for pricing. 

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