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Microsoft Team Voice Training - MS 721 Certification

The Microsoft Teams Voice Training (MS-721 Certification Course) is designed for IT professionals who want to master Microsoft Teams Phone and Calling solutions. This comprehensive program covers real-world configuration, troubleshooting, and deployment scenarios to help you become a certified Collaboration Communications Systems Engineer

Package Includes:
  • MS-721 - Plan and design Teams collaboration Communications Systems
  • MS-721 - Manage Teams Collaboration Communications Systems
  • MS-721 - Microsoft Team Voice Deployment and Administration Lab - 60 Labs
  • Microsoft Co-Pilot AI Agent for Microsoft Team (coming soon)
  • Unlimited update
  • 30 Days Trial Account for Lab
  • 5 Years Access

Price - $899

 

Course Outline

  • 1.1 Introduction to Teams meetings and calling
  • 1.2 - Overview of Teams Phone
  • 1.3 Overview of auto attendants & call queues
  • 1.4 - Overview of Microsoft Teams Client
  • 1.5 - Overview of Copilot in Microsoft Team
  • 2.1 - Plan to deploy Teams Phone Part 1
  • 2.2 - Plan to deploy Teams Phone Part 2
  • 2.3 - Plan to Deploy MS Team Phone Device
  • 2.4 - Plan To Deploy Teams Phone Features and Voicemail
  • 3.0 - Plan for Microsoft Team Rooms and Surface Hub
  • 4.1 - Understanding Network Requirement for Microsoft Team
  • 4.2 - Designing Network For Media Optimization and QoS
  • 5.1 - Configure and Deploy Teams Phone Emergency Policies
  • 5.3 - Creating and Managing Teams Policies
  • 6.1 - Plan and Deploy Microsoft Teams Direct Routing
  • 6.2 - Plan and Deploy SIP Trunk with Direct Routing
  • 6.3 - Deploy and Maintain a Survivable Branch Appliance
  • 7.1 - Understand how Teams interacts with additional services
  • 7.2 - Planning and Designing 3rd Party Contact Center and Bots with Teams
  • Chapter 1.0 - Manage meetings and events experiences
  • Chapter 2.1 - Create and assign Teams Policies To Meet Business Requirement Overview
  • Chapter 2.2 - Create Static Security Group and User Accounts
  • Chapter 2.3 - Create and Assign a Messaging Policy in Teams Admin Center
  • Chapter 2.4 - Creating A Meeting Policy and Assign with PowerShell to Streamline Process
  • Chapter 3.0 - Configure and Manage Coice Users - Enable License and Team Phone
  • Chapter 3.2 - Assign Phone Numbers and Emergency Locations to Users
  • Chapter 3.3 - Assigning  Calling Policies and Dial Plan to Users
  • Chapter 3.4 - Creating Dial Plan and Voice Normalization Rules For Teams User
  • Chapter 3.5 - Enabling Users For Direct Routing with Teams Phone
  • Chapter 3.6 - Enabling User with Phone Number and Direct Routing using PowerShell
  • Chapter 3.7 - Enabling Group Call Pickup and Forwarding for Team Users
  • Chapter 4.1 - Overview of MS Team Auto Attendant and Call Queues
  • Chapter 4.2 - Design and Mock Up Auto Attandent and Call Queue.
  • Chapter 4.3 - Configure auto attendants and call queues Part 2
  • Chapter 4.3 - Configure auto attendants and call queues
  • Chapter 4.4 - Deploying a channel-based call queue and group voicemail
  • Chapter 5.1 - Configure, deploy, and manage Teams devices and Team Room License
  • More to come... 





MS-721 - Microsoft Team Voice Deployment and Administration Lab  
  • Lab 1 - Creating Microsoft 365 Account and Verify Domain
  • Lab 2 - Creating Users and Security Group
  • Lab 3 - Create and Assign a Messaging Policy in Teams Admin Center
  • Lab 4 - Create a meeting policy and assign with PowerShell
  • Lab 5 - Purchase New License and Assign Team License to End User
  • Lab 6 - Assign Phone Number and Emergency Location to Users
  • Lab 7 - Assigning Phone Number, Emergency Location and Number Type using PowerShell
  • Lab 8 - Creating and Assigning Calling Policy For Screen Popup For Teams User
  • Lab 9 - Creating and Assigning Calling Policy For Screen Popup For Teams User Using PowerShell
  • Lab 10 - Creating Dial Pland and Voice Normalization Rules For Team Users
  • Lab 11 - Creating Dial Pland and Voice Normalization Rules For Team Users using PowerShell
  • Lab 12 - Configuring and Enabling DirectRouting SBC for Teams User
  • Lab 13 - Creating Direct Routing SBC using PowerShell for Microsoft Teams
  • Lab 14 - Enabling A User with Voice with Direct Routing using PowerShell
  • Lab 15 - Enabling Audio Conference and Group Call Pickup Settings
  • Lab 16 - Configuring Auto Attendant and Call Queue for Microsoft Teams
  • Lab 17 - Configuring Auto Attendant and Call Queue for Microsoft Teams Part 2
  • Lab 18 - Deploying a channel-based call queue and group voicemail
  • more to come





Demo Chapters

Demo Chapters

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Package Deal

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Cisco Collaboration

Package

$ 1,499.00 / 5 years
Specialized in CCNP/CCIE Collaboration

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Cloud Calling & Contact Center Package

$ 1,499.00 / 5 years

Specialized in Collaboration Solutions

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 Unlmited Update

 Valid for 5 years

Contact Center Training Package

$ 1,499.00 5 years

Specialized in Contact Center

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 Genesys Cloud CX Contact Center

 100 Hours of Lab Access

 Unlimited Update

 Valid for 5 years

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