Introduction to Cisco UCCX Module 1.1 - Design and Plan

Cisco UCCX Deployment & Administration
- Introduction to Cisco UCCX Solutions Module 1.0
- Introduction to Cisco UCCX Module 1.1 - Design and Plan
- Introduction to Cisco UCCX Module 1.2 - Design Consideration
- Introduction to Cisco UCCX Module 1.3 - Understand Call Flow
- Overview of Cisco Finesse for Agent and Supervisor
- Cisco Unified CCX Scripting Variable
- Cisco Unified CCX Scripting Document Steps
- Cisco Unified CCX Scripting Media Steps
- Cisco Unified CCX Scripting String Method
- Cisco Unified CCX Scripting Contact Steps