Genesys Cloud CX: Contact Center Administration introduces the fundamental concepts and major components associated with the Contact Center feature set of the Genesys Cloud platform.

Genesys Cloud CX: Contact Center Administration introduces the fundamental concepts and major components associated with the Contact Center feature set of the Genesys Cloud platform. The course also provides an overview to the Genesys Cloud CX interface and presents scenarios to facilitate your understanding of the administration of a contact center.

𝐏𝐚𝐜𝐤𝐚𝐠𝐞 𝐈𝐧𝐜𝐥𝐮𝐝𝐞𝐬 (𝟏𝟎𝟎+ 𝐯𝐢𝐝𝐞𝐨 𝐥𝐚𝐛𝐬/𝐥𝐞𝐜𝐭𝐮𝐫𝐞𝐬):

☎️ - 𝐆𝐞𝐧𝐞𝐬𝐲𝐬 𝐂𝐥𝐨𝐮𝐝 𝐂𝐗 Implementation
☎️ - 𝐆𝐞𝐧𝐞𝐬𝐲𝐬 𝐂𝐥𝐨𝐮𝐝 𝐂𝐨𝐧𝐭𝐚𝐜𝐭 𝐂𝐞𝐧𝐭𝐞𝐫 Administration
☎️ - 𝐆𝐞𝐧𝐞𝐬𝐲𝐬 𝐂𝐥𝐨𝐮𝐝 𝐀𝐫𝐜𝐡𝐢𝐭𝐞𝐜𝐭 & Introduction to Scripting
☎️ - 𝐐𝐮𝐚𝐥𝐢𝐭𝐲 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 & 𝐑𝐞𝐩𝐨𝐫𝐭𝐢𝐧𝐠 𝐚𝐧𝐝 𝐀𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐬 (coming soon)
☎️ - 𝐎𝐮𝐭𝐛𝐨𝐮𝐧𝐝 𝐂𝐚𝐦𝐩𝐚𝐢𝐠𝐧 (coming soon)
☎️ - 𝟏𝟎𝟎 𝐇𝐨𝐮𝐫𝐬 𝐋𝐚𝐛 𝐀𝐜𝐜𝐞𝐬𝐬

VoiceBootcamp provides 𝐭𝐨𝐩-𝐭𝐢𝐞𝐫 𝐬𝐞𝐥𝐟-𝐬𝐭𝐮𝐝𝐲 𝐤𝐢𝐭𝐬 𝐟𝐨𝐫 𝐂𝐢𝐬𝐜𝐨 𝐂𝐨𝐧𝐭𝐚𝐜𝐭 𝐂𝐞𝐧𝐭𝐞𝐫 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬. Our unique video learning materials enable flexible, on-the-go study, perfect for skill upgrades or new career preparation.

𝐖𝐡𝐚𝐭 𝐢𝐬 𝐢𝐧𝐜𝐥𝐮𝐝𝐞𝐝?
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☎️ - Cisco 𝐔𝐂𝐂𝐗 𝐃𝐞𝐩𝐥𝐨𝐲𝐦𝐞𝐧𝐭, 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧 & Scripting - Video Training
☎️ - Cisco 𝐔𝐂𝐂𝐄/𝐏𝐂𝐂𝐄 𝐰𝐢𝐭𝐡 𝐂𝐕𝐏 Video Training
☎️ - Cisco 𝐂𝐕𝐏 𝐂𝐚𝐥𝐥 𝐒𝐭𝐮𝐝𝐢𝐨 𝐒𝐜𝐫𝐢𝐩𝐭𝐢𝐧𝐠 Video Training
☎️ - Cisco 𝐖𝐞𝐛𝐄𝐱 𝐂𝐨𝐧𝐭𝐚𝐜𝐭 𝐂𝐞𝐧𝐭𝐞𝐫 𝐄𝐱𝐩𝐞𝐫𝐭 - Video Training
☎️ - Cisco 𝐖𝐞𝐛𝐄𝐱 𝐂𝐨𝐧𝐭𝐚𝐜𝐭 𝐂𝐞𝐧𝐭𝐞𝐫 𝐄𝐧𝐭𝐞𝐫𝐩𝐫𝐢𝐬𝐞 - Video Training
☎️ - 𝟖𝟎 𝐇𝐨𝐮𝐫𝐬 𝐨𝐟 𝐋𝐚𝐛 𝐀𝐜𝐜𝐞𝐬𝐬 (𝐋𝐢𝐦𝐢𝐭𝐞𝐝 𝐓𝐢𝐦𝐞 𝐨𝐟𝐟𝐞𝐫)

World's Best and Only One 𝑪𝒊𝒔𝒄𝒐 𝑪𝒐𝒏𝒕𝒂𝒄𝒕 𝑪𝒆𝒏𝒕𝒆𝒓 𝑺𝒆𝒍𝒇 𝑺𝒕𝒖𝒅𝒚 𝑲𝒊𝒕𝒔