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Cisco WebEx Contact Center Enterprise (1024-06)

Cisco WebEx Contact Center Enterprise (1024-06)

https://elearning.voicebootcamp.com/web/image/product.template/222/image_1920?unique=c3102f9
2 Years Plan: $ 899.99

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Course Outline

  1. Chapter 1 - Overview of Cisco WebEx CC Administration
  2. Chapter 2 - Cisco WebEx Contaact Center - Overview and Configuration of User Management
  3. Chapter 3 - Cisco WebEx Contaact Center - Overview and Configuration of Skills Management
  4. Chapter 4 - Cisco WebEx Contaact Center - Overview and Configuration of Skills Schedules
  5. Chapter 5 - Cisco WebEx Contaact Center - Overview and Configuration of Agent Teams
  6. Chapter 6 - Cisco WebEx Contaact Center - Overview and Configuration of Reason Code Management
  7. Chapter 7 - Cisco WebEx Contaact Center - Overview and Configuration of Phone Book Management
  8. Chapter 8 - Cisco WebEx Contaact Center - Overview and Configuration of Campaign Management
  9. Chapter 9 - Cisco WebEx Contact Center - Overview and Configuration of Route Control
  10. Chapter 10 - Cisco WebEx Contaact Center - Overview and Configuration of Audio Manager
  11. Chapter 11 - Cisco WebEx Contact Center - Overview and Configuration of Designer
  12. Chapter 12 - Cisco WebEx Contact Center - Creating First WebEx CC Scripts
  13. Chapter 13 - Cisco WebEx Contact Center - Creating First WebEx CC Menu Driven Scripts
  14. Chapter 14 - Cisco WebEx Contact Center - Creating First WebEx CC Digit Collection and if condition
  15. Chapter 15 - Cisco WebEx Contact Center - Creating First WebEx CC Schedule Scripts
  16. Chapter 16 - Cisco WebEx Contact Center - Creating First WebEx CC Emergency Scripts
  17. Chapter 17 - Cisco WebEx Contact Center - Creating First WebEx CC Send Calls to Queue
  18. Chapter 18 - Cisco WebEx Contact Center - Creating First WebEx CC TransferCall To another extension
  19. Chapter 19 - Cisco WebEx Contact Center - Creating First WebEx CC Security Overview
  20. Chapter 20 - Cisco WebEx Contact Center - Creating First WebEx Administrative Overview