Microsoft Collaboration Communications Systems Engineer - 5 Days Training
5 𝑫𝒂𝒚𝒔 𝑰𝒏𝒔𝒕𝒓𝒖𝒄𝒕𝒐𝒓-𝒍𝒆𝒅 𝑻𝒓𝒂𝒊𝒏𝒊𝒏𝒈
This course equips participants with the skills to become a Collaboration Communications Systems Engineer, covering networking, telecommunications, AV technologies, identity and access management, and Microsoft Teams. It includes hands-on training in configuring and deploying Teams Phone, meetings, and certified devices like Teams Rooms and Surface Hub.
𝐌𝐒-𝟕𝟐𝟏 𝐂𝐨𝐮𝐫𝐬𝐞 𝐂𝐨𝐧𝐭𝐞𝐧𝐭:
☎️ - 𝐌𝐒-𝟕𝟐𝟏 𝐏𝐥𝐚𝐧 𝐚𝐧𝐝 𝐝𝐞𝐬𝐢𝐠𝐧 𝐓𝐞𝐚𝐦𝐬 𝐜𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 𝐬𝐲𝐬𝐭𝐞𝐦𝐬
☎️ - 𝐌𝐒-𝟕𝟐𝟏 𝐌𝐚𝐧𝐚𝐠𝐞 𝐓𝐞𝐚𝐦𝐬 𝐜𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 𝐬𝐲𝐬𝐭𝐞𝐦𝐬
𝐖𝐡𝐚𝐭 𝐢𝐬 𝐢𝐧𝐜𝐥𝐮𝐝𝐞𝐝:
- 𝟓 𝐃𝐚𝐲𝐬 𝐈𝐧𝐬𝐭𝐫𝐮𝐜𝐭𝐨𝐫-𝐥𝐞𝐝 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠
- 𝐀𝐭𝐭𝐞𝐧𝐝 𝐎𝐧𝐥𝐢𝐧𝐞 𝐨𝐫 𝐎𝐧𝐬𝐢𝐭𝐞*
- 𝐅𝐮𝐥𝐥 𝐀𝐜𝐜𝐞𝐬𝐬 𝐭𝐨 e-Learning 𝐒𝐭𝐮𝐝𝐲 𝐊𝐢𝐭𝐬
- 𝐃𝐨 𝐈𝐭 𝐘𝐨𝐮𝐫 𝐒𝐞𝐥𝐟 𝐒𝐭𝐮𝐝𝐲 𝐤𝐢𝐭
- 𝐄𝐦𝐚𝐢𝐥 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐟𝐫𝐨𝐦 𝐈𝐧𝐬𝐭𝐫𝐮𝐜𝐭𝐨𝐫
- 𝐅𝐫𝐞𝐞 𝐑𝐞𝐭𝐚𝐤𝐞 (repeat the course for 2 years for FREE)
Course Outline
MS-721 - Plan and design Teams collaboration Communications Systems
- 1.1 Introduction to Teams meetings and calling
- 1.2 - Overview of Teams Phone
- 1.3 Overview of auto attendants & call queues
- 1.4 - Overview of Microsoft Teams Client
- 1.5 - Overview of Copilot in Microsoft Team
- 2.1 - Plan to deploy Teams Phone Part 1
- 2.2 - Plan to deploy Teams Phone Part 2
- 2.3 - Plan to Deploy MS Team Phone Device
- 2.4 - Plan To Deploy Teams Phone Features and Voicemail
- 3.0 - Plan for Microsoft Team Rooms and Surface Hub
- 4.1 - Understanding Network Requirement for Microsoft Team
- 4.2 - Designing Network For Media Optimization and QoS
- 5.1 - Configure and Deploy Teams Phone Emergency Policies
- 5.3 - Creating and Managing Teams Policies
- 6.1 - Plan and Deploy Microsoft Teams Direct Routing
- 6.2 - Plan and Deploy SIP Trunk with Direct Routing
- 6.3 - Deploy and Maintain a Survivable Branch Appliance
- 7.1 - Understand how Teams interacts with additional services
- 7.2 - Planning and Designing 3rd Party Contact Center and Bots with Teams
MS-721 - Manage Teams Collaboration Communications Systems
- Chapter 1.0 - Manage meetings and events experiences
- Chapter 2.1 - Create and assign Teams Policies To Meet Business Requirement Overview
- Chapter 2.2 - Create Static Security Group and User Accounts
- Chapter 2.3 - Create and Assign a Messaging Policy in Teams Admin Center
- Chapter 2.4 - Creating A Meeting Policy and Assign with PowerShell to Streamline Process
- Chapter 3.0 - Configure and Manage Coice Users - Enable License and Team Phone
- Chapter 3.2 - Assign Phone Numbers and Emergency Locations to Users
- Chapter 3.3 - Assigning Calling Policies and Dial Plan to Users
- Chapter 3.4 - Creating Dial Plan and Voice Normalization Rules For Teams User
- Chapter 3.5 - Enabling Users For Direct Routing with Teams Phone
- Chapter 3.6 - Enabling User with Phone Number and Direct Routing using PowerShell
- Chapter 3.7 - Enabling Group Call Pickup and Forwarding for Team Users
- Chapter 4.1 - Overview of MS Team Auto Attendant and Call Queues
- Chapter 4.2 - Design and Mock Up Auto Attandent and Call Queue.
- Chapter 4.3 - Configure auto attendants and call queues Part 2
- Chapter 4.3 - Configure auto attendants and call queues
- Chapter 4.4 - Deploying a channel-based call queue and group voicemail
- Chapter 5.1 - Configure, deploy, and manage Teams devices and Team Room License
- More to come...
MS-721 - Microsoft Team Voice Deployment and Administration Lab
- Lab 1 - Creating Microsoft 365 Account and Verify Domain
- Lab 2 - Creating Users and Security Group
- Lab 3 - Create and Assign a Messaging Policy in Teams Admin Center
- Lab 4 - Create a meeting policy and assign with PowerShell
- Lab 5 - Purchase New License and Assign Team License to End User
- Lab 6 - Assign Phone Number and Emergency Location to Users
- Lab 7 - Assigning Phone Number, Emergency Location and Number Type using PowerShell
- Lab 8 - Creating and Assigning Calling Policy For Screen Popup For Teams User
- Lab 9 - Creating and Assigning Calling Policy For Screen Popup For Teams User Using PowerShell
- Lab 10 - Creating Dial Pland and Voice Normalization Rules For Team Users
- Lab 11 - Creating Dial Pland and Voice Normalization Rules For Team Users using PowerShell
- Lab 12 - Configuring and Enabling DirectRouting SBC for Teams User
- Lab 13 - Creating Direct Routing SBC using PowerShell for Microsoft Teams
- Lab 14 - Enabling A User with Voice with Direct Routing using PowerShell
- Lab 15 - Enabling Audio Conference and Group Call Pickup Settings
- Lab 16 - Configuring Auto Attendant and Call Queue for Microsoft Teams
- Lab 17 - Configuring Auto Attendant and Call Queue for Microsoft Teams Part 2
- Lab 18 - Deploying a channel-based call queue and group voicemail
- more to come