Cisco UCCX 12.5 Video Training (3024-08)
Embark on your mastery of contact center solutions with our 'Cisco UCCX Training Video'. This specialized course is your stepping stone to proficiency in 'Cisco UCCX scripting', with a focus on practical deployment and management. Enhance your skills with our 'Cisco UCCX Scripting Video', featuring expert-led tutorials that guide you through the intricacies of script creation and application within the UCCX platform. Your expertise in UCCX is just a video away.
Regular Price - $899
1024
Cisco UCCX Video Training
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Cisco UCCX Deployment & Administration20Lessons · 4 hr 17 min
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Chapter 5 - Installation of UCCX using Prime CollaborationNew
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Chapter 6 - Initialization of Cisco UCCX Cluster with CUCMNew
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Chapter 7 - Managing Cisco UCCX Application ServerNew
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Chapter 8 - Managing and Configuring RmCM SubsystemNew
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Chapter 9 - Managing HTTP Trigger in Cisco UCCXNew
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Chapter 10 - Overview of Cisco Finesse for Agent and SupervisorNew
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Chapter 11 - Creating Basic Cisco UCCX ScriptsNew
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Chapter 12 - Creating Scripts to collect prompt and menuNew
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Chapter 13 - Creating Loop and Decision Making scriptNew
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Chapter 14 - Creating Database Scripts in Cisco UCCXNew
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Chapter 15 - Overview of Cisco SocialMiner Integration with Cisco UCCXNew
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Chapter 16 - Overview of Outbound dialing in Cisco UCCXNew
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Chapter 17 - Configuring Reporting Serve for Cisco UCCXNew
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Chapter 18 - Basic Cisco UCCX Call FlowNew
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Chapter 19 - Overview of Cisco UCCX Script DebugingNew
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Chapter 20 - Overview of Cisco UCCX Administrative ToolsNew
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Advanced Cisco UCCX Scripting Kit20Lessons · 2 hr 53 min
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Chapter 5 - Cisco Unified CCX Scripting Session StepsNew
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Chapter 6 - Cisco Unified CCX Scripting Contact StepsNew
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Chapter 7 - Cisco Unified CCX Scripting Trigger StepsNew
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Chapter 8 - Cisco Unified CCX Scripting Call Contact StepsNew
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Chapter 9 - Cisco Unified CCX Scripting eMail and Http StepsNew
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Chapter 10 - Cisco Unified CCX Scripting Document StepsNew
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Chapter x11 - Cisco Unified CCX Scripting Media StepsNew
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Chapter 12 - Making Decision and Loop and Counter in UCCX ScriptingNew
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Chapter 13 - Cisco Unified CCX Scripting User StepsNew
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Chapter 14 - Cisco Unified CCX Scripting Prompt StepsNew
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Chapter 15 - Cisco Unified CCX Scripting ACD StepsNew
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Chapter 16 - Cisco Unified CCX Scripting ICM and Java StepsNew
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Chapter 17 - Configuring UCCX For External DatabasesNew
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Chapter 18 - Creating a Java Jar FileNew
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Chapter 19 - Cisco Unified CCX Scripting String MethodNew
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Chapter 20 - Debugging a ScriptNew
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Exams and Certifications1Lessons · 30 min
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Cisco Unified Contact Center ExpressNew
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