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Genesys Cloud CX: Contact Center Administration introduces the fundamental concepts and major components associated with the Contact Center feature set of the Genesys Cloud platform. The course also provides an overview to the Genesys Cloud CX interface and presents scenarios to facilitate your understanding of the administration of a co​ntact center. After completing this course, you should be equipped to implement Genesys Cloud CX: Contact Center within your organization at a basic level. 

Elevate your expertise in advanced collaboration technologies with the Cisco CCNP Collaboration Study Kit: a meticulously crafted resource for IT enthusiasts and network engineering veterans poised to conquer the Cisco Certified Network Professional (CCNP) Collaboration certificate

Regular Price - $899

Elevate your IT career with our Cisco Webex Contact Center Deployment Training Video. Learn to deploy, configure, and manage Webex solutions with expert-led tutorials. Ideal for IT pros seeking to master cloud contact center technology.

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Genesys Cloud CX: Contact Center Administration introduces the fundamental concepts and major components associated with the Contact Center feature set of the Genesys Cloud platform. The course also provides an overview to the Genesys Cloud CX interface and presents scenarios to facilitate your understanding of the administration of a co​ntact center. After completing this course, you should be equipped to implement Genesys Cloud CX: Contact Center within your organization at a basic level. 

Regular Price - $899