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Genesys Cloud CX API Self Study Kit (1024-12) - Under development
Master the Genesys Cloud CX platform with our Self-Study Kit focused on API integration. Learn to build, manage, and automate contact center solutions using RESTful APIs. Includes hands-on labs, real-world use cases, and lifetime access to updates. Perfect for developers, architects, and automation engineers.
$ 899.99
899.99
USD
$ 699.99
| Responsible | Faisal H. Khan (CEO) |
|---|---|
| Last Update | 06/26/2025 |
| Completion Time | 7 hours 1 minute |
| Members | 9 |
DevNet-X
1024-12
Genesys Cloud DevNet
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Lectures on Video14Lessons · 4 hr 22 min
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Chapter 4.1 - Genesys Cloud API Skills, Language and Group Api
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Chapter 5 - Genesys Cloud API Conversation API Overview
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Chapter 6 - Genesys Cloud API Routing API Overview
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Chapter 7 - Genesys Cloud API Notification API
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Chapter 8 - Genesys Cloud API CHAT Api
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Chapter 9 - Genesys Cloud API Analytics Api Part 1
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Chapter 9 - Genesys Cloud API Analytics Api Part 2
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Chapter 10 - Genesys Cloud API Recording API
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Chapter 11 - Genesys Cloud API Utilization Overview
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Chapter 12 - Genesys Cloud API Evolution
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Video Lab Guide8Lessons · 2 hr 37 min
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Lab 4 - Creating Skills Using API Explorer, Postman and Python script using Skills API Endpoint
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Lab 4.1 - Creating Skills Using Skill API in Genesys API Explorer
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Lab 5 - Creating Skills Using Skill API in Postman
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Lab 6 - Creating Skills Using Python Script
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Lab 7 - Assign Skills To An Agent using API via API Explorer
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Python Scripts2Lessons · 2 min
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Lab 2 - Python Script To Create Routing Skills.py
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