Skip to Content
Home └Genesys Cloud CX Contact Center How To Do Lab Guide (1025-11) └GenesysCN-API
Genesys Cloud CX Contact Center How To Do Lab Guide (1025-11)

Genesys Cloud CX Contact Center How To Do Lab Guide (1025-11)

A practical, step-by-step video lab series designed to help engineers and administrators master real-world tasks in Genesys Cloud CX. This guide focuses on hands-on “how-to” scenarios—covering configuration, administration, and troubleshooting—so you can quickly build skills that directly apply to daily contact center operations

$ 499.00
499.0 USD $ 499.00
$ 499.00
Buy Now

Responsible Faisal H. Khan (CEO)
Last Update 09/05/2025
Completion Time 16 hours 24 minutes
Members 1
1024-11
  • Free Sample Chapters
    4Lessons · 2 hr 3 min
  • Genesy Cloud CX API
    8Lessons · 2 hr 36 min
    • Lab 1 - Retrieve User Details from Genesys using Postman
      New
    • Lab 2 - Managing Genesys Cloud CX Users using User API
      New
    • Lab 3 - Creating Python Application to Obtain User Details using User API
      New
    • Lab 4 - Creating Skills Using API Explorer, Postman and Python script using Skills API Endpoint
      New
    • Lab 8 - Creating Skills Using Skill API in Genesys API Explorer
      New
    • Lab 5 - Creating Skills Using Skill API in Postman
      New
    • Lab 6 - Creating Skills Using Python Script
      New
    • Lab 7 - Assign Skills To An Agent using API via API Explorer
      New