Courses
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DevNet Professional
DevNet-X
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Cisco System
Cisco Collaboration Cisco Contact Center
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WebEx Training
WebEx Calling WebEx Contact Center Expert WebEx Contact Center Enterprise
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Microsoft Collaboration
Microsoft Team Voice MS 721 Course MS 720 Course
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Genesys Cloud CX
1024-11 1024-12 Genesys Cloud CX Implementation Genesys Cloud Contact Center Genesys Cloud DevNet
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Amazon Connect
Amazon Connect Communications Specialist Amazon Connect Developer
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Others
Google Dialog Flow CCPackage
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Certifications
All Courses
Genesys Cloud CX Contact Center Training (1024-11)
Genesys Cloud CX: Contact Center Administration introduces the fundamental concepts and major components associated with the Contact Center feature set of the Genesys Cloud platform. The course also provides an overview to the Genesys Cloud CX interface and presents scenarios to facilitate your understanding of the administration of a contact center. After completing this course, you should be equipped to implement Genesys Cloud CX: Contact Center within your organization at a basic level.
Price - $899
Try It For Free
Genesys Contact Center Training (3024-11)
Genesys Cloud CX: Contact Center Administration introduces the fundamental concepts and major components associated with the Contact Center feature set of the Genesys Cloud platform. The course also provides an overview to the Genesys Cloud CX interface and presents scenarios to facilitate your understanding of the administration of a contact center. After completing this course, you should be equipped to implement Genesys Cloud CX: Contact Center within your organization at a basic level.
Price - $899
Try It For Free
Genesys Cloud CX Contact Center Essentials Labs (4024-02)
Genesys Cloud CX: Contact Center Administration introduces the fundamental concepts and major components associated with the Contact Center feature set of the Genesys Cloud platform. The course also provides an overview to the Genesys Cloud CX interface and presents scenarios to facilitate your understanding of the administration of a contact center. After completing this course, you should be equipped to implement Genesys Cloud CX: Contact Center within your organization at a basic level.