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  1. Courses
  2. Genesys Contact Center Study Kit (Free Version)
  3. Adding People to the Contact Center
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Home └Genesys Contact Center Study Kit (Free Version) └Adding People to the Contact Center

Genesys Contact Center Study Kit (Free Version)

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Course content
  • Genesys Cloud CX: Implementation
    • User Profile Configuration
    • Adding People to the Contact Center
    • Organizing People
    • Data Management in Genesys Cloud CX
    • Features of Genesys Cloud CX Communicate
    • Configuring On Prem Edge and IP Phone in Genesys
  • Genesys Cloud Contact Center Study Kits
    • Genesys Cloud Platform
    • The Basics of Genesys Cloud Contact Center Administration
    • Automatic Call Distribution
    • Managing Roles, Permission and Division in Genesys
  • Genesys Scripting Lecture
    • Introduction Genesys Scripting
    • Working with Static and Dynamic Variable in Scripts

Adding People to the Contact Center

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