Webex Contact Center Expert(free version)

Webex Contact Center Expert(free version)

Elevate your IT career with our Cisco Webex Contact Center Deployment Training Video. Learn to deploy, configure, and manage Webex solutions with expert-led tutorials. Ideal for IT pros seeking to master cloud contact center technology.

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Responsible Faisal H. Khan (CEO)
Last Update 02/16/2024
Completion Time 2 hours 14 minutes
Members 178
Platinum-X WebEx Contact Center Video Training
  • Cisco WebEx Contact Center Deployment & Administration
    10Lessons · 2 hr 14 min
    • Free Preview
    • Overview of Cisco WebEx CC Core Feature
    • Overview of Cisco WebEx CC License
    • Overview of Cisco WebEx CC Architecture and Connectivity
    • Estimate Sizing of Trunk and Agent Requirement for Cisco WebEx CC
    • Creating Various Multimedia Profile for Agents
    • Creating Skills Definition and Skills Group
    • Enabling WebEx User as Contact Center Agent and Supervisor
    • Introduction to WxCC Flow Designer
    • Creating WxCC Flow Using Queue Contact Activity

WebEx Contact Center (full version)

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