Genesys Cloud CX API Self Study Kit (free version)

Master the Genesys Cloud CX platform with our Self-Study Kit focused on API integration. Learn to build, manage, and automate contact center solutions using RESTful APIs. Includes hands-on labs, real-world use cases, and lifetime access to updates. Perfect for developers, architects, and automation engineers.

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Responsible	Faisal H. Khan (CEO)
Last Update	07/14/2025
Completion Time	3 hours 53 minutes
Members	8

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DevNet-X Genesys Cloud DevNet

Lectures on Video

10Lessons · 3 hr 53 min
- Chapter 1 - Genesys Cloud API Overview
  
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- Chapter 2 - Genesys Cloud API Authentication
  
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- Chapter 3 - Genesys Cloud API Resources
  
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- Chapter 4 - Genesys Cloud API Users API
  
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- Chapter 4.1 - Genesys Cloud API Skills, Language and Group Api
  
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- Chapter 5 - Genesys Cloud API Conversation API Overview
  
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- Chapter 6 - Genesys Cloud API Routing API Overview
  
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- Lab 2 - Managing Genesys Cloud CX Users using User API
  
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- Lab 3 - Creating Python Application to Obtain User Details using User API
  
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- Lab 4 - Creating Skills Using API Explorer, Postman and Python script using Skills API Endpoint
  
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Genesys Cloud CX API Self Study Kit (free version)

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