Home └Cisco CVP Call Studio Scripting Training Video (2024-09)
Cisco CVP Call Studio Scripting Training Video (2024-09)

Cisco CVP Call Studio Scripting Training Video (2024-09)

Master Cisco UCCE and PCCE with our concise Video Training. Perfect for both beginners and experts, this program delivers key skills to deploy, manage, and optimize Cisco contact center solutions. Learn call routing, scripting, agent management, and more, and become proficient in UCCE and PCCE quickly and effectively. Your path to contact center mastery starts here

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Responsible Faisal H. Khan (CEO)
Last Update 02/09/2024
Completion Time 12 hours 23 minutes
Members 14
Platinum-X 2024
  • Cisco CVP Deployment
    10Lessons · 2 hr 20 min
  • Cisco CVP Call Studio Scripting
    26Lessons · 9 hr 3 min
    • Chapter 1.0 - Overview of Cisco Unified Call Studio - Lecture
      Free Preview
    • Chapter 2.0 - Getting Started with Creating Basic Application
      Free Preview
    • Chapter 3.0 - Overview of Elements View
      Free Preview
    • Chapter 4.0 - Integrating Cisco Unified ICM Scripts with Cisco CVP Call Studio Scripts
    • Chapter 5.0 - My First Integrated Service Application
    • Chapter 6.0 - Subdialog Element
    • Chapter 7.0 - Audio Element and its settings
    • Chapter 8.0 - Decision Element and Its settings
    • Chapter 9.0 - Creating basic Text To Speech Scripts with TTS Server
    • Chapter 10 - Creating Menu Driven Application with TTS and Audio Files
    • Chapter 11 - Overview of Number Capture Element
    • Chapter 12 - Overview of Record Element and Configurations
    • Chapter 13 - Overview Database Element and Its Configurations
    • Chapter 14 - Overview of Call Studio - Session API
    • Chapter 15 - Cisco CVP Java Class - Call Start Action and Call End Action
    • Chapter 16 - Creating CVP Scripts with a Java Class Standard Action and Decission Element
    • Chapter 17 - Creating Cisco CVP Call Studio Script with Mathmatical Expression
    • Chapter 18 - Create a Standard Action Element using Java API
    • Chapter 19 - Creating a Decission Action Element using Java API
    • Chapter 20 - Creating your own local Action Element using Java API with Customized Parameter
    • Chapter 21 - Creating your own local Decision Element using Java API with Customized Parameter
    • Chapter 22 - Creating your own local Decision Element using Java API with Parame
    • Chapter 23 - How to manage large Cisco Call Studio Scripts using Page and Page Connector
    • Chapter 24 - Creating Customized Parameter for Custom VoiceElement
    • Chapter 25 - Overview of Google Dialogflow and CVP Integration
    • Chapter 26 - Cisco CVP DialogFlow - Preparing Google Cloud For CVP Virtual Agent
  • Exams and Certifications
    2Lessons · 1 hr
    • Day 1 Assessment - Quiz
      10 xp
    • Cisco Unified Contact Center Enterprise