Cisco UCCE Training Video (Free Version)
Master Cisco UCCE and PCCE with our concise Video Training. Perfect for both beginners and experts, this program delivers key skills to deploy, manage, and optimize Cisco contact center solutions. Learn call routing, scripting, agent management, and more, and become proficient in UCCE and PCCE quickly and effectively. Your path to contact center mastery starts here
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Cisco UCCE Video Training
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Overvoew of Cisco Unified Contact Center16Lessons · 4 hr 44 min
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Creating SCRIPT for Precision Queue and Testing calls
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Deploying Cisco Package UCCE Scripts
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Cisco UCCE Adv Scripting Lab 14
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UCCE Sripting - Call Type Contact Data and Scripting
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Getting Started with Creating Basic Application
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Overview of Cisco CVP Elements View
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Cisco CVP DialogFlow - Preparing Google Cloud For CVP Virtual Agent
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Creating Customized Parameter for Custom VoiceElement
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Troubleshooting using EMSMON Agent PG Not Active
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