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Cisco UCCX 12.5 Video Training (1024-08)
Embark on your mastery of contact center solutions with our 'Cisco UCCX Training Video'. This specialized course is your stepping stone to proficiency in 'Cisco UCCX scripting', with a focus on practical deployment and management. Enhance your skills with our 'Cisco UCCX Scripting Video', featuring expert-led tutorials that guide you through the intricacies of script creation and application within the UCCX platform. Your expertise in UCCX is just a video away.
Regular Price - $899
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$ 899.99
| Responsible | Faisal H. Khan (CEO) |
|---|---|
| Last Update | 11/02/2025 |
| Completion Time | 10 hours 8 minutes |
| Members | 237 |
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Cisco UCCX Deployment and Administration20Lessons · 4 hr 17 min
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Free Preview
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Free Preview
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Free Preview
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Free Preview
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Chapter 5 - Installation of UCCX using Prime Collaboration
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Chapter 6 - Initialization of Cisco UCCX Cluster with CUCM
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Chapter 7 - Managing Cisco UCCX Application Server
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Chapter 8 - Managing and Configuring RmCM Subsystem
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Chapter 9 - Managing HTTP Trigger in Cisco UCCX
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Chapter 10 - Overview of Cisco Finesse for Agent and Supervisor
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Chapter 11 - Creating Basic Cisco UCCX Scripts
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Chapter 12 - Creating Scripts to collect prompt and menu
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Chapter 13 - Creating Loop and Decision Making script
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Chapter 14 - Creating Database Scripts in Cisco UCCX
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Chapter 15 - Overview of Cisco SocialMiner Integration with Cisco UCCX
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Chapter 16 - Overview of Outbound dialing in Cisco UCCX
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Chapter 17 - Configuring Reporting Serve for Cisco UCCX
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Chapter 18 - Basic Cisco UCCX Call Flow
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Chapter 19 - Overview of Cisco UCCX Script Debuging
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Chapter 20 - Overview of Cisco UCCX Administrative Tools
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Advanced Cisco UCCX Scripting Lectures20Lessons · 2 hr 53 min
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Free Preview
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Free Preview
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Free Preview
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Free Preview
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Chapter 5 - Cisco Unified CCX Scripting Session Steps
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Chapter 6 - Cisco Unified CCX Scripting Contact Steps
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Chapter 7 - Cisco Unified CCX Scripting Trigger Steps
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Chapter 8 - Cisco Unified CCX Scripting Call Contact Steps
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Chapter 9 - Cisco Unified CCX Scripting eMail and Http Steps
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Chapter 10 - Cisco Unified CCX Scripting Document Steps
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Chapter x11 - Cisco Unified CCX Scripting Media Steps
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Chapter 12 - Making Decision and Loop and Counter in UCCX Scripting
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Chapter 13 - Cisco Unified CCX Scripting User Steps
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Chapter 14 - Cisco Unified CCX Scripting Prompt Steps
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Chapter 15 - Cisco Unified CCX Scripting ACD Steps
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Chapter 16 - Cisco Unified CCX Scripting ICM and Java Steps
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Chapter 17 - Configuring UCCX For External Databases
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Chapter 18 - Creating a Java Jar File
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Chapter 19 - Cisco Unified CCX Scripting String Method
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Chapter 20 - Debugging a Script
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Cisco UCCX Scripts & Documents11Lessons ·
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Lab 1 Basic Script with Time of Day Routing ScriptsNew
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Lab 2 - Basic Script to Read XML Files ScriptsNew
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Lab 3 - Creating Scripts To Check Holiday ScriptsNew
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Lab 4 - Create Menu Driven Application ScriptsNew
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Lab 5 - Create Script to Choose Language English or France ScriptsNew
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Lab 6 - String Manipulation To Extract DigitsNew
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Lab 7 - Select CSQ Based on Area or State Code ScriptsNew
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Lab 8 - Authenticate a user and call user defined number ScriptsNew
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Lab 9 - Script to Announce Position in Queue ScriptsNew
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Lab 10 Prompt Management APP with XML Authentiction ScriptsNew
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UserLists.xmlNew
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Cisco UCCX Script Videos4Lessons · 2 hr 28 min
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Lab 1 - Auto Attendant Menu ApplicationNew
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Lab 2- Selecting CSQ Based on Area or State CodeNew
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Lab 3 - Prompt Management APP with XML AuthentictionNew
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Lab 4 - Announce Position in Queue with Language SelectionNew
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Exams and Certifications2Lessons · 30 min
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Cisco Unified Contact Center Express
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Cisco UCCX Advanced Scripting
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