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  1. Courses
  2. Genesys Cloud CX API Self Study Kit (free version)
  3. Chapter 1 - Genesys Cloud API Overview
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Home └Genesys Cloud CX API Self Study Kit (free version) └Chapter 1 - Genesys Cloud API Overview

Genesys Cloud CX API Self Study Kit (free version)

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Course content
  • Lectures on Video
    • Chapter 1 - Genesys Cloud API Overview
    • Chapter 2 - Genesys Cloud API Authentication
    • Chapter 3 - Genesys Cloud API Resources
    • Chapter 4 - Genesys Cloud API Users API
    • Chapter 4.1 - Genesys Cloud API Skills, Language and Group Api
    • Chapter 5 - Genesys Cloud API Conversation API Overview
    • Chapter 6 - Genesys Cloud API Routing API Overview
    • Lab 2 - Managing Genesys Cloud CX Users using User API
    • Lab 3 - Creating Python Application to Obtain User Details using User API
    • Lab 4 - Creating Skills Using API Explorer, Postman and Python script using Skills API Endpoint

Chapter 1 - Genesys Cloud API Overview

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