Amazon Connect is an omnichannel cloud contact center. These study kits will teach you how to build the Amazon Connect Virtual Contact Center in a few days. You will learn how to set up Call Center, Text-To-Speech, Amazon Chat/Voice Bot & more.

Elevate your expertise in advanced collaboration technologies with the Cisco CCNP Collaboration Study Kit: a meticulously crafted resource for IT enthusiasts and network engineering veterans poised to conquer the Cisco Certified Network Professional (CCNP) Collaboration certificate

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Achieve mastery and ensure success on your CCIE Collaboration lab Exam with our top-tier "CCIE Collaboration Training Video: Ultimate Self-Study Kit." Tailored to meet the needs of individuals at all expertise levels - from beginners to seasoned systems engineers - this comprehensive training package is your strategic ally to not just face but conquer the CCIE Collaboration lab exam on your first or second try.

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Elevate your expertise in advanced collaboration technologies with the Cisco CCNP Collaboration Study Kit: a meticulously crafted resource for IT enthusiasts and network engineering veterans poised to conquer the Cisco Certified Network Professional (CCNP) Collaboration certificate

Regular Price - $899

Achieve mastery and ensure success on your CCIE Collaboration lab Exam with our top-tier "CCIE Collaboration Training Video: Ultimate Self-Study Kit." Tailored to meet the needs of individuals at all expertise levels - from beginners to seasoned systems engineers - this comprehensive training package is your strategic ally to not just face but conquer the CCIE Collaboration lab exam on your first or second try.

Regular Price - $1,299 USD 

Elevate your IT career with our Cisco Webex Contact Center Deployment Training Video. Learn to deploy, configure, and manage Webex solutions with expert-led tutorials. Ideal for IT pros seeking to master cloud contact center technology.

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Elavate Your IT career with our Cisco Webex Contact Center Deployment Training Video. Learn to deploy, configure, and manage Webex solutions with expert-led tutorials. Ideal for IT pros seeking to master cloud contact center technology.

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Introducing Microsoft Teams Voice Training, a comprehensive and practical learning solution designed to equip individuals with the knowledge and skills to leverage the power of Microsoft Teams for voice communication and collaboration. Our study kits provide a structured and immersive learning experience, enabling learners to become proficient in utilizing Microsoft Teams as a robust voice communication platform.

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Introducing Microsoft Teams Voice Training, a comprehensive and practical learning solution designed to equip individuals with the knowledge and skills to leverage the power of Microsoft Teams for voice communication and collaboration. Our study kits provide a structured and immersive learning experience, enabling learners to become proficient in utilizing Microsoft Teams as a robust voice communication platform.

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Master Cisco UCCE and PCCE with our concise Video Training. Perfect for both beginners and experts, this program delivers key skills to deploy, manage, and optimize Cisco contact center solutions. Learn call routing, scripting, agent management, and more, and become proficient in UCCE and PCCE quickly and effectively. Your path to contact center mastery starts here

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Master Cisco UCCE and PCCE with our concise Video Training. Perfect for both beginners and experts, this program delivers key skills to deploy, manage, and optimize Cisco contact center solutions. Learn call routing, scripting, agent management, and more, and become proficient in UCCE and PCCE quickly and effectively. Your path to contact center mastery starts here

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Elevate your command of Cisco's premier communication tool with our dedicated Cisco WebEx Calling Training Video. These comprehensive resources are meticulously constructed to transition you from a casual user to a proficient expert in the Cisco WebEx Calling system. Our study kits are your personal guide through the vast functionalities of WebEx Calling, providing you with the insights and tools necessary to leverage this sophisticated technology fully.

Elevate your command of Cisco's premier communication tool with our dedicated Cisco WebEx Calling Training Video. These comprehensive resources are meticulously constructed to transition you from a casual user to a proficient expert in the Cisco WebEx Calling system. Our study kits are your personal guide through the vast functionalities of WebEx Calling, providing you with the insights and tools necessary to leverage this sophisticated technology fully.

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Genesys Cloud CX: Contact Center Administration introduces the fundamental concepts and major components associated with the Contact Center feature set of the Genesys Cloud platform. The course also provides an overview to the Genesys Cloud CX interface and presents scenarios to facilitate your understanding of the administration of a co​ntact center. After completing this course, you should be equipped to implement Genesys Cloud CX: Contact Center within your organization at a basic level. 

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Genesys Cloud CX: Contact Center Administration introduces the fundamental concepts and major components associated with the Contact Center feature set of the Genesys Cloud platform. The course also provides an overview to the Genesys Cloud CX interface and presents scenarios to facilitate your understanding of the administration of a co​ntact center. After completing this course, you should be equipped to implement Genesys Cloud CX: Contact Center within your organization at a basic level.