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Genesys Cloud CX: Contact Center Administration introduces the fundamental concepts and major components associated with the Contact Center feature set of the Genesys Cloud platform. The course also provides an overview to the Genesys Cloud CX interface and presents scenarios to facilitate your understanding of the administration of a contact center. After completing this course, you should be equipped to implement Genesys Cloud CX: Contact Center within your organization at a basic level.
Price - $899
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Elevate your expertise in advanced collaboration technologies with the Cisco CCNP Collaboration Study Kit: a meticulously crafted resource for IT enthusiasts and network engineering veterans poised to conquer the Cisco Certified Network Professional (CCNP) Collaboration certificate
Regular Price - $899
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Amazon Connect is an omnichannel cloud contact center. These study kits will teach you how to build the Amazon Connect Virtual Contact Center in a few days. You will learn how to set up Call Center, Text-To-Speech, Amazon Chat/Voice Bot & more.
Genesys Cloud CX: Contact Center Administration introduces the fundamental concepts and major components associated with the Contact Center feature set of the Genesys Cloud platform. The course also provides an overview to the Genesys Cloud CX interface and presents scenarios to facilitate your understanding of the administration of a contact center. After completing this course, you should be equipped to implement Genesys Cloud CX: Contact Center within your organization at a basic level.
Price - $899
Try It For Free
Embark on your mastery of contact center solutions with our 'Cisco UCCX Training Video'. This specialized course is your stepping stone to proficiency in 'Cisco UCCX scripting', with a focus on practical deployment and management. Enhance your skills with our 'Cisco UCCX Scripting Video', featuring expert-led tutorials that guide you through the intricacies of script creation and application within the UCCX platform. Your expertise in UCCX is just a video away.
Regular Price - $899
Elevate your command of Cisco's premier communication tool with our dedicated Cisco WebEx Calling Training Video. These comprehensive resources are meticulously constructed to transition you from a casual user to a proficient expert in the Cisco WebEx Calling system. Our study kits are your personal guide through the vast functionalities of WebEx Calling, providing you with the insights and tools necessary to leverage this sophisticated technology fully.