Home └Microsoft Collaboration Communications Systems Engineer - MS Team Voice (3024-10)
Microsoft Collaboration Communications Systems Engineer - MS Team Voice (3024-10)

Microsoft Collaboration Communications Systems Engineer - MS Team Voice (3024-10)


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Responsible Faisal H. Khan (CEO)
Last Update 04/22/2025
Completion Time 1 day 7 minutes
Members 2
1024 Microsoft Team Voice Engineering
  • MS-721 Plan and design Teams collaboration communications systems
    19Lessons · 6 hr 7 min
    • 1.1 Introduction to Teams meetings and calling
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    • 1.2 - Overview of Teams Phone
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    • 1.3 Overview of auto attendants & call queues
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    • 1.4 - Overview of Microsoft Teams Client
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    • 1.5 - Overview of Copilot in Microsoft Team
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    • 2.1 - Plan to deploy Teams Phone Part 1
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    • 2.2 - Plan to deploy Teams Phone Part 2
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    • 2.3 - Plan to Deploy MS Team Phone Device
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    • 2.4 - Plan To Deploy Teams Phone Features and Voicemail
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    • 3.0 - Plan for Microsoft Team Rooms and Surface Hub
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    • 4.1 - Understanding Network Requirement for Microsoft Team
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    • 4.2 - Designing Network For Media Optimization and QoS
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    • 5.1 - Configure and Deploy Teams Phone Emergency Policies
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    • 5.3 - Creating and Managing Teams Policies
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    • 6.1 - Plan and Deploy Microsoft Teams Direct Routing
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    • 6.2 - Plan and Deploy SIP Trunk with Direct Routing
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    • 6.3 - Deploy and Maintain a Survivable Branch Appliance
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    • 7.1 - Understand how Teams interacts with additional services
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    • 7.2 - Planning and Designing 3rd Party Contact Center and Bots with Teams
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  • MS-721 Manage Teams Collaboration Communications Systems
    16Lessons · 8 hr 4 min
    • Chapter 1.0 - Manage meetings and events experiences
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    • Chapter 2.1 - Create and assign Teams Policies To Meet Business Requirement Overview
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    • Chapter 2.2 - Create Static Security Group and User Accounts
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    • Chapter 2.3 - Create and Assign a Messaging Policy in Teams Admin Center
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    • Chapter 2.4 - Creating A Meeting Policy and Assign with PowerShell to Streamline Process
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    • Chapter 3.1 - Configure and Manage Coice Users - Enable License and Team Phone
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    • Chapter 3.2 - Assign Phone Numbers and Emergency Locations to Users
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    • Chapter 3.3 - Assigning Calling Policies and Dial Plan to Users
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    • Chapter 3.3 - Assigning Calling Policies and Dial Plan to Users
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    • Chapter 3.4 - Creating Dial Plan and Voice Normalization Rules For Teams User
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    • Chapter 3.5 - Enabling Users For Direct Routing with Teams Phone
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    • Chapter 3.6 - Enabling User with Phone Number and Direct Routing using PowerShell
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    • Chapter 4.1 - Overview of MS Team Auto Attendant and Call Queues
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    • Chapter 4.2 - Design and Mock Up Auto Attandent and Call Queue
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    • Chapter 4.2 - Design and Mock Up Auto Attandent and Call Queue.
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    • Chapter 4.3 - Configure auto attendants and call queues Part 2
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  • MS-721 - Microsoft Team Voice Deployment and Administration Lab
    16Lessons · 3 hr 43 min
    • Lab 1 - Creating Microsoft 365 Account and Verify Domain
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    • Lab 2 - Creating Users and Security Group
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    • Lab 3 - Create and Assign a Messaging Policy in Teams Admin Center
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    • Lab 4 - Create a meeting policy and assign with PowerShell
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    • Lab 5 - Purchase New License and Assign Team License to End User
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    • Lab 6 - Assign Phone Number and Emergency Location to Users
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    • Lab 7 - Assigning Phone Number, Emergency Location and Number Type using PowerShell
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    • Lab 8 - Creating and Assigning Calling Policy For Screen Popup For Teams User
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    • Lab 9 - Creating and Assigning Calling Policy For Screen Popup For Teams User Using PowerShell
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    • Lab 10 - Creating Dial Pland and Voice Normalization Rules For Team Users
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    • Lab 11 - Creating Dial Pland and Voice Normalization Rules For Team Users using PowerShell
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    • Lab 12 - Configuring and Enabling DirectRouting SBC for Teams User
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    • Lab 13 - Creating Direct Routing SBC using PowerShell for Microsoft Teams
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    • Lab 14 - Enabling A User with Voice with Direct Routing using PowerShell
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    • Lab 15 - Enabling Audio Conference and Group Call Pickup Settings
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    • Lab 16 - Configuring Auto Attendant and Call Queue for Microsoft Teams
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  • Microsoft Team Voice Course Outline (old content)
    16Lessons · 5 hr 43 min
  • Exams and Certificate
    3Lessons · 30 min
    • Microsoft Team Voice Engineer
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    • Microsoft Collaboration Communications Systems Engineer - Fundamental
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    • Practice Assessment for Exam MS-721: Collaboration Communications Systems Engineer (under construction)
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